As VİSAPOL DANIŞMANLIK HİZ. İTH. İHR. LTD.ŞTİ. ("VİSAPOL" or "Company"), we prioritize the privacy and security of personal data belonging to our clients, potential customers, website visitors, and all parties that interact with us. This text has been prepared in accordance with the Turkish Law No. 6698 on the Protection of Personal Data (“KVKK” or “Law”) to inform you about how we collect, process, share, and protect your personal data in our role as Data Controller.

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1. Identity of the Data Controller

Under KVKK, the Data Controller responsible for handling your personal data is:

• Legal Entity: VİSAPOL DANIŞMANLIK HİZ. İTH. İHR. LTD.ŞTİ.

• Address: CUMHURİYET MAH. ALTAY CAD. TÜRKER APT NO: 30, FLAT 1, POLATLI / ANKARA

• Phone: +90 555 160 04 25

• Email: info@visapol.eu

• Website: visapol.eu

2. Definitions

In this document:

• Personal Data: Any information relating to an identified or identifiable natural person

• Sensitive Personal Data: Information including race, ethnic origin, political opinion, religious belief, clothing, association membership, health, sexual life, criminal record, and biometric/genetic data

• Data Controller: The party that determines the purposes and means of data processing

• Data Subject: You, as the person whose personal data is being processed

• Data Processing: Any operation performed on personal data via automatic or manual methods such as collection, recording, storage, alteration, sharing, classification, or restriction

3. Collection, Processing, and Purposes of Personal Data

As part of our visa consultancy services, VİSAPOL may collect and process the following categories of personal data:

Data Categories:

• Identity Data: Name, surname, ID/passport number, date/place of birth, marital status, gender

• Contact Data: Email address, phone number, residential address, social media details (if used for contact)

• Financial Data: Bank statements, payrolls, income documents, ownership records

• Professional/Educational Data: Occupation, job title, workplace, diplomas, student status, social security records

• Service Data: Visa reference number, appointment details, travel plan, flight/hotel bookings, payment/fiscal data

• Sensitive Data: Biometric data (fingerprint, biometric photo), health reports (insurance), criminal record

• Digital Data: IP address, cookies, browsing history, marketing preferences

Processing Purposes:

• Delivering visa consultancy services

• Filling out visa applications and organizing appointments

• Communicating with you throughout the process

• Arranging travel insurance, bookings, and related services

• Fulfilling legal obligations (tax, accounting, etc.)

• Enhancing service quality and customer satisfaction

• Providing documentation for legal disputes if necessary

• Informing you about promotions or services (with your consent)

4. Transfer of Personal Data

Your personal data may be shared with authorized third parties in line with KVKK Articles 8 and 9.

International Transfers: Shared with embassies, consulates, or authorized visa centers abroad strictly for visa application purposes and only upon your request and consent.

Domestic Transfers:

• Business Partners & Suppliers: Airlines, hotels, insurance firms, translators

• Official Authorities: Courts, ministries, prosecution offices (when legally required)

• Financial Institutions: Banks and payment service providers

5. Collection Methods and Legal Grounds

Your personal data may be collected via forms on our website, emails, phone, face-to-face meetings, mail, or cookies.

Legal basis for data processing under KVKK Articles 5 and 6:

• Explicit Consent: Especially for sensitive data and marketing

• Legal Obligation: Tax compliance and government reporting

• Contract Fulfillment: Delivery of consultancy services

• Legal Duties: Responding to official requests

• Legal Rights: Supporting potential legal actions

• Legitimate Interests: Service improvement while safeguarding your rights

6. Rights of the Data Subject

Under Article 11 of KVKK, you have the right to:

• Learn whether your personal data is being processed

• Request details of processed data

• Understand the purpose of processing and its alignment

• Know the third parties to whom your data is transferred

• Request correction of inaccurate data

• Request deletion or erasure as per Article 7

• Ask that such corrections/deletions be notified to recipients

• Object to adverse decisions made through automated analysis

• Claim compensation for unlawful data use

You may submit requests via registered mail to our address or email (info@visapol.eu) with a secure electronic signature. Your requests will be processed within 30 days free of charge.

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7. Data Security

VİSAPOL applies necessary technical and administrative measures to prevent unauthorized access, misuse, or loss of personal data. These include access controls, encryption, staff training, and confidentiality agreements.

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8. Cookie Policy

Our website uses cookies to improve user experience, functionality, and gather analytical insights. By visiting visapol.eu, you consent to the use of cookies. You may manage or block cookies via your browser settings.

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9. Policy Updates

VİSAPOL reserves the right to revise this Privacy and Disclosure Statement as required by legislation or internal policy. Updates will be published on our website and come into effect on the posting date.

 

10. Contact

For any questions or requests under KVKK, you may contact:

VİSAPOL DANIŞMANLIK HİZ. İTH. İHR. LTD.ŞTİ.

Address: CUMHURİYET MAH. ALTAY CAD. TÜRKER APT NO: 30, FLAT 1, POLATLI / ANKARA

Email: info@visapol.eu

Phone: +90 555 160 04 25